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We’re here to help
FixFileFast supports individuals and teams around the world. If you need help with a repair, have questions about tokens, or want to report an issue, we would love to hear from you. The fastest way to reach us is by email.
Support email
support@fixfilefast.comPlease include the file type (PDF, Excel, etc.), what you tried, and any error messages you saw. Screenshots help us respond faster.
For billing questions related to token top ups, include the email you used to sign in and the approximate time of the transaction. Stripe handles payments securely, and we can help match the transaction to your account.
If your issue is urgent or impacts a deadline, let us know the timeline. We will do our best to prioritize time-sensitive cases.